- Where do we start? What's actually worth funding?
- Start with a value map weighted by addressable spend and decision frequency, not by technical excitement. The candidates worth funding share three traits: a measurable economic outcome, data you already control, and an executive willing to own the operational change. Everything else belongs on the watchlist or in the do-not-fund pile. Our first deliverable is usually that ranked list, with the financial logic attached.
- Should we build or buy?
- It depends on whether the capability is a source of competitive differentiation or table stakes. Buy commodity capabilities (transcription, generic copilots, off-the-shelf agents); build the layer that encodes your proprietary data, workflows, or institutional judgment. The mistake is applying a blanket posture across the portfolio. We make the call initiative by initiative and write down the reasoning so the next executive can audit it.
- How do we sequence pilots so they ladder into production capability?
- Each pilot should earn the right to the next by clearing explicit gating criteria: business impact validated, integration path mapped, change-management owner identified. Pilots that cannot articulate their next stage at kickoff almost never reach it. We design the sequence so the second initiative reuses the data infrastructure, governance, and operating model built for the first, compounding rather than restarting.
- How do we get the board comfortable with AI investment?
- Boards get comfortable with numbers, not narratives. The strategy needs to land with an explicit funding ask, a ranked portfolio showing what gets funded and what doesn't, a financial model tying spend to outcomes, and a governance structure for killing initiatives that miss their gates. We build the materials for that conversation and, when useful, sit with the executive sponsor through the read-out.
- How long does a strategy engagement take?
- Six to twelve weeks for a focused executive-aligned roadmap; longer if the scope spans multiple business units or includes a build-versus-buy decision against a complex vendor landscape. We scope tightly at the start and prefer to ship a defensible answer to a narrower question than a sprawling answer to everything.
- Do you stay on through implementation?
- Often, but not always. Roughly two-thirds of our strategy engagements continue into the implementation practice; the other third hand off to internal teams or a chosen vendor with our roadmap as the contract of work. We don't gate the strategy work on a downstream commitment, and we'll tell you honestly when an initiative no longer needs us.